# Accept or Reject Requests

## **Step 1: Set Your Availability**

Before you can receive any request, you must log into your mechanic dashboard and set your **availability to “Active.”**\
You will only receive notifications within your set working hours and days, based on the schedule you selected during profile setup.

<figure><img src="https://2352007538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FInnqfgbJoRXq9aGbFA96%2Fuploads%2F714GBkmzEh0z6uNAld1f%2FScreenshot%202025-01-15%20at%203.29.00%E2%80%AFPM.png?alt=media&#x26;token=6725aed2-e85f-4425-9165-51d52afb827c" alt=""><figcaption></figcaption></figure>

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## **Step 2: Receive Request Notifications**

When a car owner submits a service request that matches your:

* **Location**
* **Car specialties**
* **Service offerings**

You will receive a **real-time ringer notification** on your phone. This means the system detected a match between your expertise and the car owner’s needs.

<figure><img src="https://2352007538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FInnqfgbJoRXq9aGbFA96%2Fuploads%2FcelWFfPT09J7DtnXyPn9%2FIMG_4551%203.jpg?alt=media&#x26;token=5410b4ba-b068-4139-ab5e-c5ac9582d834" alt=""><figcaption></figcaption></figure>

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## **Step 3: Accept or Reject the Request**

When the notification arrives, you have two options:

* **Accept the Request:** If you are available and ready to take the call, simply accept the request. You will then be connected to the car owner via audio or video call, powered by VideoSDK.
* **Reject the Request:** If you are unavailable or unable to assist, you can decline the request. The system will automatically send the request to another nearby mechanic who fits the requirements.

<figure><img src="https://2352007538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FInnqfgbJoRXq9aGbFA96%2Fuploads%2F4WNEnR87xvJHFcOrYRas%2FIMG_4549%203.jpg?alt=media&#x26;token=0132b8b6-ec2e-44b7-98bf-3fdb619ba767" alt=""><figcaption></figcaption></figure>

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## **Step 4: Earn as You Consult**

Once you accept a request and start a call, the car owner is charged per minute.\
Your earnings from the call are automatically credited to your **mechanic wallet** on the platform after the session ends.

<figure><img src="https://2352007538-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FInnqfgbJoRXq9aGbFA96%2Fuploads%2FK9LNa67aMBBijJZuHpnP%2FScreenshot%202025-02-03%20at%207.29.35%E2%80%AFPM.png?alt=media&#x26;token=f20277a9-b2cf-412d-b7ad-767d5c540382" alt=""><figcaption><p>Typical Pay for a minute Call</p></figcaption></figure>

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#### ⚠️ **Pro Tip:**

Stay online and ensure your availability status is “Active” to maximize your chances of getting matched with car owners in need of your services.
